At Maleena we aim to provide convenient shopping experience. We offer 15 days Return/Exchange policy, for Return/exchange claim please contact us via call or email.
Conditions for Exchange:
• The product is damaged, stained, defected or incomplete.
• The product delivered does not match the product ordered.
• The product is unwashed and not used in any way.
• The product is in its original and undamaged packing (careful opened package will not be considered damaged).
• The product received does not match the size ordered.
• Fragrances are not eligible for return or exchange.
Please note that:
• the minimum time for processing return or exchange is 07 working days.
• In case of REFUND shipping and handling charges will not be refunded.
• This policy applies to local orders only.
• For international Order please write us at info@Maleena.pk or call us
Altered or Make to Measure orders CANNOT be refunded or exchanged, However in case of incorrect measurement further adjustments in alterations will be made.
Exchanges and refunds during sale is ONLY applicable, if the product received does not match the product you have ordered